This guide is to help create a resources for basic sales training for your team where they can access these details to help with performance of your sales team to sell more countertops!
Countertop Sales Training Outline
A. Importance of Sales Training B. Objectives of the Training C. Overview of the Training Curriculum
A. Sales Funnel and Stages B. Sales Cycle C. Buyer's Journey D. Sales Strategy Alignment
A. Identifying Target Markets B. Cold Outreach and Warm Outreach C. Building a Prospecting Plan D. Utilizing Sales Tools and Technology
A. Effective Communication Skills B. Active Listening C. Empathy in Sales D. Gaining Prospect's Trust
A. In-Depth Understanding of Products/Services B. Features vs. Benefits C. Effective Presentation Techniques D. Handling Technical Questions
A. Common Sales Objections B. Objection Handling Techniques C. Overcoming Price Objections D. Addressing Competition and Alternatives
A. Different Closing Approaches B. Trial Closes and Assumptive Closes C. Creating a Sense of Urgency D. Summary Closing and Direct Closing
A. Post-Sale Engagement B. Customer Relationship Management (CRM) C. Building Long-Term Customer Relationships D. Cross-Selling and Upselling
A. Key Performance Indicators (KPIs) B. Setting Sales Targets C. Tracking and Analyzing Sales Data D. Using Data for Performance Improvement
A. Importance of Ethical Sales B. Ethical Guidelines and Principles C. Handling Ethical Dilemmas D. Building a Reputation for Integrity
A. Practical Application of Sales Techniques B. Sales Scenario Role-Plays C. Feedback and Improvement D. Realistic Sales Situations
A. CRM Systems B. Sales Automation C. Email Marketing and Sales Funnel Tools D. Social Selling Techniques
A. Working Effectively with Sales Team Members B. Lead Sharing and Collaboration Tools C. Developing a Sales Team Culture
A. Staying Updated on Industry Trends B. Ongoing Training and Skill Development C. Professional Growth in Sales D. Leveraging Sales Resources and Associations
A. Recap of Key Training Takeaways B. Certification and Recognition C. Future Learning and Development Opportunities This sales training outline is a comprehensive guide designed to cover the fundamental aspects of effective sales techniques and strategies.
The training program can be tailored to the specific needs of your organization and the level of experience of your sales team.